Faqs

Via our extensive network of trusted carrier partners, Ford Freight provides a wide range of transportation options to meet your needs, including but not limited to dry van, flatbed, and refrigerated trailers, as well as LTL and partial services.

Our standard hours of operation at Ford Freight are Monday through Friday, from 7 a.m. to 5 p.m. We do, however, provide after-hours customer service and professionals who are in charge of coordinating weekend shipments, so your freight is always in good hands.

We offer two options for obtaining a shipping quote. You can complete the form on our website and receive a quote via email, or you can call our team of experts directly to receive a quick quote over the phone.

At Ford Freight, we work with a vast network of carriers that have the appropriate permits for oversize or overweight shipments, so our maximum weight and size limits vary by mode of transportation. For flatbed shipments, the maximum weight limit is typically 48,000 pounds, while for reefer and dry van shipments, the weight limit is typically 45,000 pounds. As for size limits, we can accommodate a wide range of shipment sizes with our extensive network of carrier partners.

We work with over 1,200 carrier partners across the United States. Our network of carriers is strategically located to provide comprehensive coverage and efficient transportation solutions for all of our customers.

We have a rigorous carrier selection process that includes extensive background checks, insurance verification, and performance evaluations. We only work with carriers who meet our high standards and who have a proven track record of reliable service.

Our carriers are required to have a minimum of $1 million in liability insurance and $100,000 in cargo insurance. We also have additional insurance coverage in place to provide extra protection for our customers. We work with carriers who have a proven track record of compliance with insurance regulations and who prioritize the safety and security of all shipments.

Our tracking system is designed to provide timely and accurate updates on shipment status. We also have a dedicated team that proactively monitors shipments and communicates effectively with carriers and customers to ensure that all parties are informed of any changes or issues.

We have a team of experienced professionals who are available 24/7 to monitor shipments and respond to any issues that arise, ensuring that we can handle any contingency quickly and effectively.

Our process for finding the most cost-effective carrier involves leveraging our extensive carrier network and using multiple load boards to find the carrier that can transport your goods at the best price, without sacrificing quality or reliability.

Yes, in addition to our core transportation services, we also offer additional value-added services such as specialized handling of high-value or fragile goods, temperature-controlled transport for perishable goods, and team drivers for faster deliveries.

We have a team of dedicated professionals who are available 24/7 to handle any weekend or after-hours shipments, ensuring that your goods are transported quickly and efficiently, no matter when they need to be moved.